Scope of Application
These Terms (together with any documents referred to herein) define the legal framework governing the purchase of products (“Products”) through the Blumen website or mobile applications (“Platforms”).
By using the Platforms or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.
Who We Are and What This Agreement Covers
Blumen is the provider of the products and services described on the Platforms. This Agreement forms the legal basis for the relationship between you and Blumen when using our services or purchasing our products.
Your Account
Some services require creating a Blumen account. You are responsible for:
- Keeping your username and password confidential.
- Ensuring the accuracy and completeness of all information you provide.
- Notifying us immediately if you suspect any unauthorized use of your account.
Your Order
All orders placed via the Platforms are subject to confirmation by Blumen. We reserve the right to refuse or cancel any order at our discretion, with a full refund provided in the event of cancellation.
Allergy Warning
Some products may contain allergens. It is your responsibility to review product details before purchase.
Product Delivery
Products will be delivered to the address specified in your order. Estimated delivery times may vary depending on location and product availability.
Loss and Damage to Property
Blumen is not responsible for any loss or damage to property after successful delivery to the specified address.
Username and Password
You are responsible for maintaining the confidentiality of your login details and for preventing unauthorized access to your account.
User Information and Conduct
You agree to use the Platforms solely for lawful, personal purposes and to provide accurate, up-to-date information.
Prohibited Activities
You must not:
- Misuse or attempt to hack the Platforms.
- Post or transmit unlawful, offensive, or harmful content.
- Use the service for unauthorized commercial purposes.
Closure of Account
Blumen may suspend or close your account at any time if we determine that you have violated these Terms.
Restrictions for Non-Personal and Non-Commercial Use
Services are intended for personal, non-commercial use unless otherwise agreed in writing.
Governing Law and Competent Jurisdiction
These Terms are governed by the applicable laws of the jurisdiction in which Blumen operates. Any disputes will be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.
Circumstances Outside Our Control
Blumen will not be liable for delays or failure to perform due to events or circumstances beyond our reasonable control.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Permission
By using the Platforms, you grant Blumen the right to process your data in accordance with our Privacy Policy.
Intellectual Property Rights
All intellectual property rights in the content, designs, and trademarks on the Platforms are owned by or licensed to Blumen.
Contribution License
By submitting any content or feedback, you grant Blumen a perpetual, non-exclusive license to use, modify, and publish it.
General Limitation of Liability
Blumen shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services or products.
Indemnification
You agree to indemnify and hold harmless Blumen from any claims, damages, or liabilities arising from your breach of these Terms.
Disclaimer
The Platforms and services are provided “as is” without any express or implied warranties.
Wallet Credit – Terms, Validity, and Conditions
Wallet credit is valid for a limited time in accordance with Blumen’s policy and cannot be exchanged for cash unless required by law.
Blumen Cards
Blumen gift cards are subject to specific terms governing their value, validity period, and permitted usage.
Data Protection
Blumen is committed to protecting your personal data in accordance with our Privacy Policy and applicable local and international data protection laws.
